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welcome!

In the wake of COVID-19, our Reception area will remain closed until further notice. We are, instead, taking our Reception online so that you can access all information in one place.

CHECKING IN

If you have booked online yourself, your details will already be on our system. If you have booked by telephone or email, please make sure you have sent us all your contact details as requested.


If you arrive without a prior booking, we will ask you to please fill out a registration form on arrival.

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MAP OF THE TOURING PARK

You will have been sent a map of the park by email before you arrive, showing your pitch. When you enter the park, please turn immediately to your left if you are in a touring unit. If your pitch is central, please drive through, opposite the house and park up.


Please use the pitch(es) you have been allocated. If there is a problem with your pitch, please telephone us on 01963 440002.

Map of Long Hazel Park
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ON-SITE FACILITIES

Our shower block is open with separate facilities for gents, ladies and an accessible wetroom. We carry out deep cleans between 11:00 am and 2:00 pm. We would ask you to kindly refrain from using the showers between these times so that the specialist cleaning products can get to work. The toilets will still be open. We carry out spot cleans throughout the day.

 

Our Chemical Disposal point is open 24 hours and there is a mop and bucket with bleach. Please clean up after any spillages. Hand sanitiser is available in the Chemical Disposal for after cleaning your cassette.

 

We have installed an extra outdoor hand-washing sink to use after recycling your waste. Our water standpipe and grey water disposal are clearly signposted.

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RECYCLING

Please ensure you recycle during your stay. The recycling facilities are situated next to the Shower Block.

We have separate bins for:
food, plastic, paper/newspaper/cardboard, glass, metal/cans and BBQ ashes/coals

As a county, Somerset are very keen to preserve our beautiful surroundings. In 2018-2019, Somerset reused and recycled 133,734 tonnes of waste, with over 50% of this being recycled in Somerset itself and 90% being recycled in the UK. The other 10% included plastic which was exported to be recycled in to new plastic!

We know recycling isn't the most glamorous job, but as our own little village within a village, we have the potential to produce a huge amount of rubbish at Long Hazel. If it's not separated out, it has the potential to go in to landfill, or damage the wildlife habitats we're working hard to preserve. We really appreciate your co-operation with recycling and, if we see you doing it, we'll probably give you a little cheer!

WIFI

We have a complimentary WiFi network available on site so that you can access our Online Reception and information during your stay.


NETWORK: EnGenius823EC2_1

PASSWORD: LongHPark23


BT customers can use our BT hotspot for free using their login details.


Please be considerate when using our WiFi, it will struggle to stream Netflix for the whole site! The Wifi may not be able to reach inside your touring unit due to signal blocking from silver blinds, so you may need to sit at the central picnic tables to access the networks.

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PAYMENT DETAILS

If you are using our new online booking system, payments can be made by credit or debit card. If you would prefer to book by telephone or email, we are asking for all payments to please be made by BACS.


We ask that all payments are transferred with your surname as your payment reference. We will then email confirmation that your payment has reached our account.


For bookings made in this uncertain environment, we are asking for a 50% part-payment to be made to secure your pitch, with the remaining 50% payable 10 days before arrival.

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EMERGENCY NUMBERS

In the event of a medical emergency, please call 111 or 999


Doctor at Queen Camel Medical Centre (2 miles) can be contacted on 01935 850225


Yeovil Hospital with A&E (7 miles) can be contacted on 01935 475122


Nearest pharmacy Boots, Castle Cary (4 miles)


Delaware Veterinary Group at Castle Cary (4 miles) can be contacted on 01963 350307


In the event of a police emergency, please call 101 or 999


Avon and Somerset Police can be contacted on 0845 456700


Out of office Long Hazel Park number 07746058578


If you suspect you have COVID-19 during your stay, please pack and up and leave immediately. Please telephone us once you have safely arrived at home to inform us so that we can carry out necessary cleaning.

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TAXI NUMBERS

CRAIGS TAXI 07563 612473


MUM'S TAXI 07711 572038 / 01963 441121


CASTLE CARY TAXIS 01963 351333


ANZFORD CARS 07831 249441

SHOPS AND FACILITIES

Londis and petrol station, Hazlegrove Services, Sparkford (400 yards)


The Old Parlour farm shop and cafe, Weston Bampfylde (1 mile)

Cam's Kitchen cafe, Queen Camel (1 mile)


Teals Farm Shop, South Cadbury (2 miles)


A303 bakery, West Camel (3 miles) - Delivery information below


Premier Foods and Post Office, Queen Camel (3 miles)


Co-Op, Castle Cary (4 miles)


Farmers market, Castle Cary, every Tuesday (4 miles)


Morrisons and Lidl superstores, Wincanton (7 miles)


Tesco, M&S Food, Asda, Morrisons, Lidl, Iceland superstores, Yeovil (7 miles)

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For information on the best local farm shops, cafes and small businesses, take a look at VisitSomerset's new independent Somerset businesses directory. Our postcode is BA22 7JH to help plan your stay!

DOG WALKS

For local dog walks, please visit our dog walk page:

Please exercise your dog off the park. Dogs must be kept on leads at all times whilst on site.


Our nearest dog waste bin is directly opposite our entrance, across the road.

CYCLE ROUTES

Following many requests, we've added information on cycle routes in Somerset and Dorset. Our page covers ideas for short routes, experienced cyclists and electric bike owners.

ON SITE PIZZAS FRIDAY NIGHT

We are pleased to welcome Domenicos Pizza on Friday nights, who will be cooking up wood-fired pizzas on site from 5:30 pm - 9:00pm from 29 April 2022.

 

Vegan options are available.

 

Please order on site from Domenicos, or you are welcome to telephone ahead and put in your order if you are arriving on a Friday night.

 

We welcome locals from the surrounding area to order from Domenicos as a takeaway service.

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BAKERY DELIVERY

The Bakery at West Camel will be delivering fresh bread, cakes and pastries to Long Hazel Park on Tuesdays to Saturdays inclusive.


Delivery will be between 8:30 and 9:00 am and can be collected outside Reception. Please telephone the bakery the night before to place your order.


The Bakery has been operating since 1912 and have supplied bread and cakes at Glastonbury Festival and as props on Downton Abbey! You will also find their baked goods in many of the best local shops, pubs and restaurants in the South Somerset area, so we are very lucky they have agreed to deliver to our customers too!

THE MILDMAY ARMS, QUEEN CAMEL

We recommend The Mildmay Arms at Queen Camel for food and drink during your stay. They are situated just 1 mile away, with an easy walk along pavements to visit.

The Mildmay Arms have both indoor and outdoor seating and allow dogs in the bar area and outside. They often have live music events on weekends and show a variety of sports matches on large screens.

We would also recommend their Sunday lunch, served each week from 12:00 pm to 4:00 pm, which is one of the most popular in the area. The choices include:

Roast leg of Lamb
Roast rump of Beef
Honey roasted Gammon
Roast Chicken breast
Roasted leg of Pork with crackling

Telephone 01935 850456 to book a table

CAM'S KITCHEN, QUEEN CAMEL (1 MILE)

Cam's Kitchen have opened up in nearby Queen Camel, just a mile away from the park. With an outdoor seating area, this is a perfect place to stop off on a dog walk or pick up a sandwich for a picnic.

LOCAL CIDER FARM

If you'd like to sample some great local cider, we'd recommend a walk to King Brain Cider at Little Weston Farm. The farm is just over a mile away from us and use a variety of local apples with experience of making cider for six generations! Their farm is mapped out on our dog walk map.

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OTHER BITS

Our arrival time is usually after 2:00 pm. If you would like to arrive from 9:00 am, we charge an extra £5.00.


Our departure time is usually 11:00 am. If you would like to stay until 6:00 pm, we charge an extra £5.00.


We ask that you please observe social distancing rules whilst on site due to COVID-19.


Please ensure you recycle whilst on site. We ask that you kindly use grey water to water our grass and around the trees where possible.


Our Chemical Disposal facilities are open at all times. Please use the mop to clean up after any spillages and leave this in good condition for the next user. There is bleach in the mop bucket. Please ensure that you use the appropriate chemicals in your chemical waste for disposal.


Please don't have open fires on site or use BBQs directly on the grass. We have bricks if you need a support for your BBQ, please let us know you need these and we will bring them over to your pitch.

COVID-19 ON SITE INFORMATION

Our Reception facilities will be closed until further notice. Due to the pandemic, the majority of attractions have ceased printing of brochures, so you will find the most up to date information on our website above.

 

We will be unable to freeze ice blocks or charge mobile devices at present.

If you are not well during your stay, please leave the site immediately. Please inform us that you have left by telephone when you have safely completed your journey. We will hold over any outstanding nights' payment for a future booking.

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